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Information
cooperations
© 2023 | Rohrspatz
Wollmeise GmbH
- We offer the storage of your personal details in a password-protected customer account, in order for you not to have to enter your name and address during your next purchase.
- Your address data will be saved by completing the registration.
- You can delete your customer account at all times. To do so, please contact the operator of this page.
- The next time you visit our online store all you need to view your personal details is your email address and password.
Delivery & Payment
The following conditions apply:
Shipping Policy
The goods are delivered worldwide.
No goods may be dispatched to the following foreign islands: No
Shipping costs (incl. statutory VAT)
Delivery within Germany: We calculate the shipping costs for shipping weight (shipping weight of product + weight of packaging) :
- Shipments up to 1.000g = 6,30 €
- Shipments up to 5.000g = 8,30 €
- Shipments up to 8.000g = 9,30 €
- Shipments up to 31,500g = 18,50 €
Shipping abroad:
Please note that due to the covid-19 situation, there may be considerable delays in delivery by the shipping service provider.
Unfortunately, shipment tracking is also affected. Many shipments are no longer recorded or registered en route.
We calculate shipping abroad for shipping weight (shipping weight of product + weight of packaging) :
Europe (Member states of EU):
- Shipments up to 500g = 8,90 €
- Shipments up to 1.000g = 13,40 €
- Shipments up to 2.000g = 21,40 €
- Shipments up to 5.000g = 21,40 €
- Shipments up to 10.000g = 30,40 €
- Shipments up to 20.000g = 35,50 €
- Shipments up to 31.500g =50,50 €
Europe (European States, Non Member of EU):
- Shipments up to 500g = 9,70 €
- Shipments up to 1.000g = 13,60 €
- Shipments up to 2.000g = 21,40 €
- Shipments up to 5.000g = 32,50 €
- Shipments up to 10.000g = 40,50 €
- Shipments up to 20.000g = 55,50 €
- Shipments up to 31.500g = 65,50 €
Worldwide: (Egypt, Algeria, Armenia, Azerbaijan, Israel, Jordan, Canada, Kazakhstan, Lebanon, Libyan Arab Jamahiriya, Morocco, Occupied Palestinian Territory, St. Pierre and Miquelon (France), Syrian Arab Republic, Tunisia, USA)
- Shipments up to 500g = 9,70 €
- Shipments up to 1.000g = 13,60 €
- Shipments up to 2.000g = 36,00 €
- Shipments up to 5.000g = 47,40 €
- Shipments up to 10.000g = 65,50 €
- Shipments up to 20.000g= 75,50 €
- Shipments up to 31.500g= 115,50 €
Worldwide: (all other countries)
- Shipments up to 500g = 9,70 €
- Shipments up to 1.000g = 13,60 €
- Shipments up to 2.000g = 36,00 €
- Shipments up to 5.000g = 45,50 €
- Shipments up to 10.000g = 60,50 €
- Shipments up to .20.000g = 110,50€
Delivery times
As far as in the product description of any other period specified, delivery of the goods takes place in Germany within 3 - 5 days for international deliveries within 10-14 days. The delivery period begins after receipt of payment.
Please note that on Sundays and holidays there is no notification.
Terms of payment
Our payment methods via Paypal Plus:
Paypal, direct debit, invoice and credit card all run via Paypal Plus. Your advantage: No matter how you pay, everything runs through Paypal Plus, even without an account. In any case, with Paypal Plus you can enjoy the protection of the buyer, not only with the payment method PayPal, but also when paying by invoice or credit card.
Our Paypal information for extra ordinary payments: hoell-wellmann@t-online.de
For questions, you can find our contact details in the Legal Notice.